25.9.2
This website uses cookies to ensure you get the best experience on our website. Learn more

Slack for Customer Service

Look at the ways Slack can transform the way your service teams work to improve productivity for case management, agent onboarding, collaboration, automation and white-glove service.

Earning a Slack Skills badge demonstrates that you have knowledge of Slack’s features ​and​ how to use them to build a simpler, more pleasant and more productive experience for your team.

Skills / Knowledge

  • usage
  • utilization
  • adoption
  • engagement
  • analytics
  • success metrics
  • Slack Admin
  • Slack Champion
  • Customer Success
  • Slack Customer Service
  • Customer Service
  • Customer Support

Issued on

February 20, 2025

Expires on

Does not expire